Listings – Insights – Rating

Total Rating:

  • Average rating from Google, Facebook and Trustpilot combined, for the selected period
  • Average Lifetime rating from Google, Facebook and Trustpilot combined.
  • Sentiment distribution – The distribution of Positive and Negative reviews for the selected period.

Total Number of Ratings:

  • Total number of ratings from Google, Facebook and Trustpilot combined, for the selected period
  • Lifetime number of ratings from Google, Facebook and Trustpilot combined
  • Status – Answered and Unanswered Google, Facebook and Trustpilot conversations, for the selected period.

Google Rating:

  • Average rating from Google, for the selected period
  • Average Lifetimerating from Google
  • Sentiment distribution: the distribution of Positive and Negative Google reviews for the selected period.

Number of Google Ratings:

  • Total number of ratings from Google, for the selected period
  • Lifetime number of ratings from Google
  • Status: Answered and Unanswered Google reviews for the selected period

Facebook Recommendations (Reviews):

  • Average rating from Facebook, for the selected period
  • Average Lifetime rating from Facebook
  • Sentiment distribution: displays the distribution of Positive and Negative Facebook Recommendations for the selected period

Number of Facebook Recommendations (Reviews):

  • Total number of ratings from Facebook, for the selected period
  • Lifetime number of ratings from Facebook
  • Status: the answered and unanswered Facebook recommendations for the selected period

Trustpilot Rating:

  • Average rating from Trustpilot, for the selected period
  • Average Lifetimerating from Trustpilot
  • Sentiment distribution: the distribution of Positive and Negative Trustpilot reviews for the selected period.

Number of Trustpilot Ratings:

  • Total number of ratings from Trustpilot, for the selected period
  • Lifetime number of ratings from Trustpilot
  • Status: Answered and Unanswered Trustpilot reviews for the selected period

Top List

Date Range Facebook: displays your locations by their Facebook Rating sorted from highest to lowest, for the selected period

Date Range Google: displays your locations by their Google Rating sorted from highest to lowest, for the selected period.

Date Range Trustpilot: displays your locations by their Trustpilot Rating sorted from highest to lowest, for the selected period.