If you’ve lost admin access to a page, or if you find a page that should belong to your business/organization, but is owned by another user, you can start an admin dispute with Facebook.
In order to proceed with an admin dispute, you must provide the following:
- Page URL
- Requestor Name
- Requestor Facebook User ID
- Requestor Contact Email
- Please describe the relationship of the Requestor to the Page (and authority to request a change in the person(s) who manage the Page, as applicable).
- What is the relationship of the above person(s) to the Page.
- Please add an explanation of the request made by the Requestor, and whether there has been a termination of the employment and/or business relationship with the named person(s).
- Please add the Facebook account that the Requestor wish to have added as the new admin of the Page (Profile URL only).
- Please attach a copy of a valid photo ID, such as a current driver’s license or a passport, of the individual signing the statement. See all of the different kinds of IDs we accept in the Help Center: https://www.facebook.com/help/159096464162185?ref=cr
- Please add a signed statement from a person with sufficient knowledge and authority over this matter that includes all of the information provided above. (Same information as in questions 7-13 on the form). The signed statement must contain a declaration that the information provided is true and accurate (e.g. “I certify that the information provided is true and accurate”).
All documentation supporting your request (Business License or certificate of incorporation under the business Page’s name to prove requester’s authority over the business).
Once you have provided this information, the internal team at Facebook may follow up with additional requests for information or documentation to evaluate your request.
Providing the requested information does not guarantee that Facebook will be able to fulfill your request. Keep in mind that, if they are able to process your request, only one admin will be added to the Page, and it will be the admin’s responsibility to take action and manage the people who work on the Page.
You need to have a statement describing the situation, who you are, and why you’re the rightful owner of the page, with all the details listed above. Then you need to sign it in the presence of a notary public, who needs to co-sign and confirm the document with their seal and their registration information/stamp.
Then that document needs to be scanned into one file/pdf/document that also includes your ID, to confirm the signature. It’s important for everything to be contained within one document, so that when it goes to Facebook’s internal team they can see that everything is connected, legitimate, and in order.
If the page is an unofficial Facebook page, sometimes there’s an option to merge the page into an official page. This is not always available; it’s currently a trial rollout.
For more information visit the Facebook Help Center article with the complete information.